Enterprise Collaboration Platform Multi Acquired by OpenAI, Leaving User Companies in Shock

The enterprise collaboration platform Multi announced in a blog post last night its acquisition by OpenAI. Following this acquisition, all services, accounts, and data related to Multi will be deleted, with a very short notice period given for companies to migrate their data. Businesses are required to complete their data migration by July 24.

Notable companies using the platform, including VMware, Mozilla, SHINE, OSCAR, AUTOMATTIC, and Framer, are likely bewildered by this sudden announcement, as data migration is no small task.

Multi stated that joining OpenAI will allow it to focus on the development of artificial intelligence technology, specifically aiming to create enterprise-level AI applications to enhance business efficiency.

Effective immediately, Multi has stopped accepting new registrations, but existing users can continue to use the service until July 24, 2024. After this date, Multi itself, along with all user accounts and data, will be deleted. Companies needing more time to find alternatives and complete migration can contact Multi via email to request an extension of the deadline.

Below is a QA created by Multi:

How to export data: Log in to your account center and select to export conversation records before July 24.

Will data be deleted: Yes, all data will be deleted on July 24, unless companies request and are granted an extension.

Can data be deleted earlier? Yes, you can choose to delete your account in the account center.

How to apply for an extension: Send an email to [email protected] to request an extension of one month.

For other questions, you can also contact Multi through the email mentioned above for consultation.