Facing Camera Issues on Your iPhone 14 Plus? Apple Offers a Solution
Apple has recently initiated a free repair program specifically for the iPhone 14 Plus model, addressing a defect in the rear camera's image preview functionality. This issue has been acknowledged by Apple to affect a minor portion of iPhone 14 Plus models.
The devices in question were manufactured between April 10, 2023, and April 28, 2024. If your iPhone 14 Plus was purchased during or slightly after this timeframe, it might be among the affected units.
To determine if your device is eligible for repair, visit the official Apple support page and use the serial number check feature: https://support.apple.com/iphone-14-plus-service-program-for-rear-camera-issue
Your iPhone’s serial number can be found by navigating to Settings > General > About. If your device is impacted, the website will display a notification prompting you to arrange for repair.
The repair service offered by Apple for this camera issue is free of charge. However, for users who have already paid for a repair through an official Apple service provider or authorized repair center, Apple offers refunds. Customers who are in this situation should contact Apple customer service to initiate the refund process.
This repair program is valid for three years from the initial sale date of the device. For instance, if an iPhone 14 Plus was purchased on April 28, 2024, and is affected by this issue, the owner is entitled to a free repair until April 27, 2027.