AMD Unveils Radeon GPU Detective Tool to Tackle Persistent Driver Timeout Errors and Crashes

Users of AMD graphics cards have likely encountered driver timeout errors and black screen issues from time to time. These issues have plagued AMD graphics card users for quite a while.

Over the past two years, AMD has made multiple attempts to fix the problem. While not entirely ineffective, these fixes sometimes only provide temporary solutions, with the issues resurfacing after some time.

For some users, especially gamers, this is particularly frustrating. Black screens can significantly disrupt the gaming experience, and sometimes, driver timeout errors can even cause the system to freeze or crash. AMD has tried to address these issues in recent driver releases, but the situation hasn't improved.

In a decisive move, AMD has introduced a specialized fixing tool called Radeon GPU Detective (RGD). Unlike regular driver updates, this tool is provided independently.

It's essential to note that the tool is not intended for ordinary users but aimed at developers. Developers can use the RGD tool to analyze why their applications or games might crash, especially in response to user feedback. They can obtain analysis files for troubleshooting, thus enabling fixes and bulk issue resolutions.

The main features of the RGD tool include:

- Analysis of GPU crashes in D3D 12 applications or games (particularly TDR timeout issues); the tool requires the installation of the latest AMD Adrenaline graphics driver.
- Compatibility solely with the RX 6000 and RX 7000 series AMD graphics cards; older cards and applications or games using DX9 are unsupported.
- Post-analysis, the RGD tool will generate a technical document, highlighting rendering and calls in progress during the crash. If a crash is caused by paging, problematic virtual addresses and corresponding resources, including stacks/buffers, will be noted. A timeline for memory events, such as creation/destruction, will also be provided for analysis.

The RGD tool can be downloaded and accessed here: Radeon GPU Detective Tutorial

**Keywords**: AMD, Radeon GPU Detective, Driver Timeout, Black Screen, Graphics Card, Developers, RX 6000 Series, RX 7000 Series, GPU Crash.

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